Privacy Policy
Last Updated: 9th February 2026
Synchub Digital PLT (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our digital services, including Web Development, Branding, SEO, and Social Content Management.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Inquire about our services via contact forms.
Subscribe to our newsletter or marketing communications.
Engage us for a project.
The types of information we may collect include:
Contact Data: Name, email address, phone number, and business address.
Project Data: Business details, brand assets, and content required for project execution.
Technical Data: IP address, browser type, and usage data collected via cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain our services.
Communicate with you regarding project updates, milestones, and inquiries.
Process payments and manage financial records.
Send marketing and promotional communications (you may opt out at any time).
Improve our website functionality and user experience.
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Third-Party Service Providers: We may share project-related data with trusted partners or specialists (e.g., outsourced SEO partners) to perform services on our behalf. These partners are bound by confidentiality agreements.
Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights (PDPA Compliance)
In accordance with the Malaysian Personal Data Protection Act 2010 (PDPA), you have the right to:
Access the personal data we hold about you.
Request the correction of inaccurate or incomplete data.
Withdraw your consent to the processing of your data.
Inquire about how your data is being used.
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings; however, this may affect the functionality of certain parts of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on this page with an updated “Last Updated” date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: hello@synchubdigital.com
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